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ITIL Foundation Essentials: The Exam Facts You Need

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 | #542957 in Books |  2012-11-02 | Original language:English | PDF # 1 |  6.58 x.39 x3.90l,.26 | File type: PDF | 148 pages

||0 of 0 people found the following review helpful.| This book provides a good overview of everything needed for the ITIL Foundation exam|By Brad LaJeunesse|This book provides a good overview of everything needed for the ITIL Foundation exam. As some others noted, a few of the images do appear to be lower resolution than optimal for the printer, but all of the information is legible nonetheless.|1 of 1 people found the following|About the Author|Claire Agutter has been an ITIL principal lecturer since 2007. She has been involved in exam panels for ITIL V2 and V3, and she has provided online ITIL training to hundreds of successful Foundation delegates through IT Training Zone

Prepare for the ITIL Foundation exam

ITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organizations can adopt and adapt.


The Foundation Certificate is the entry-level ITIL qualification that offers candidates a general awareness of the key ele...

You can specify the type of files you want, for your device.ITIL Foundation Essentials: The Exam Facts You Need   |  From It Governance Publishing. I really enjoyed this book and have already told so many people about it!

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